Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the services provided by DO BOP LIMITED (Company Registration Number: 15854005), a company registered in England and Wales ("we," "us," or "our"). By using our services or website, you agree to be bound by these Terms.

2. Company Information

Company Name: DO BOP LIMITED
Registration Number: 15854005
Registered Address: 349A Chigwell Road IG8 8PE WOODFORD GREEN
Email: [email protected]

3. Services

We provide IT training and educational services including:

• Professional IT training courses and programs
• Educational materials and resources
• Career guidance and support services
• Online learning platforms and tools
• Certification preparation and assessment

4. Eligibility and Enrollment

4.1 Eligibility Requirements

• You must be at least 16 years of age to enroll in our programs
• You must provide accurate and complete information during enrollment
• You must meet any specific prerequisites for your chosen course
• You must have the legal right to study in the UK (if applicable)

4.2 Enrollment Process

• Complete the enrollment application accurately and truthfully
• Provide required documentation and identification
• Pay applicable fees according to agreed payment terms
• Attend orientation and complete any required assessments

5. Fees and Payment

5.1 Course Fees

• All fees are quoted in British Pounds (GBP)
• Fees may vary depending on course, duration, and study mode
• Payment plans and installment options are available
• Fees are subject to change with 30 days' notice

5.2 Payment Terms

• Payment is required before or at course commencement
• We accept bank transfers, credit/debit cards, and other approved methods
• Late payment may result in suspension of access to course materials
• Returned payments incur additional charges

5.3 Refund Policy

• Cooling-off Period: 14-day right to cancel after enrollment
• Before Course Start: Full refund minus administrative fee (£50)
• Within First Week: 75% refund of course fees
• After First Week: No refund except in exceptional circumstances
• Medical/Emergency: Discretionary refunds considered case-by-case

6. Student Responsibilities

As a student, you agree to:

• Attend scheduled classes and participate actively in learning
• Complete assignments and assessments on time
• Maintain professional conduct and respect for others
• Use course materials only for personal educational purposes
• Notify us promptly of any changes to contact information
• Comply with our IT and acceptable use policies

7. Our Responsibilities

We commit to:

• Provide high-quality training and educational materials
• Maintain qualified and experienced instructors
• Offer reasonable support and guidance throughout your studies
• Protect your personal data in accordance with applicable laws
• Provide certificates upon successful course completion
• Maintain appropriate facilities and technology

8. Intellectual Property

8.1 Our Content

• All course materials, content, and resources remain our property
• You may use materials only for personal educational purposes
• Unauthorized copying, distribution, or sharing is prohibited
• Trademarks, logos, and branding are our exclusive property

8.2 Student Work

• You retain ownership of original work created during courses
• We may use anonymized student work for educational purposes
• Group projects are subject to shared intellectual property rights

9. Code of Conduct

All students must:

• Treat instructors, staff, and fellow students with respect
• Maintain academic integrity and avoid plagiarism
• Refrain from disruptive or inappropriate behavior
• Use technology responsibly and ethically
• Report concerns or violations promptly
• Comply with health and safety requirements

10. Disciplinary Procedures

Violations of these Terms or our Code of Conduct may result in:

• Verbal or written warnings
• Temporary suspension from classes
• Requirement to repeat assignments or assessments
• Permanent exclusion from programs
• Forfeiture of fees without refund

11. Website Terms

11.1 Acceptable Use

• Use our website only for lawful purposes
• Do not attempt to gain unauthorized access to our systems
• Respect intellectual property rights
• Do not transmit harmful or malicious content

11.2 User Accounts

• Maintain confidentiality of login credentials
• Notify us immediately of suspected unauthorized access
• Accept responsibility for all activities under your account

12. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

13. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, consequential, or punitive damages
• Our total liability is limited to the fees paid for the specific course
• We are not liable for third-party actions or services
• Students participate in courses at their own risk

14. Force Majeure

We are not liable for failure to perform due to circumstances beyond our reasonable control, including:

• Natural disasters, pandemics, or public health emergencies
• Government actions or regulatory changes
• Technical failures or cyber attacks
• Strike, labor disputes, or supplier failures

15. Course Changes and Cancellations

We reserve the right to:

• Modify course content, schedule, or delivery methods
• Cancel courses due to insufficient enrollment
• Replace instructors when necessary
• Move courses to alternative venues or online delivery

Students will be notified promptly of significant changes and offered alternatives or refunds as appropriate.

16. Complaints Procedure

If you have a complaint:

1. Contact your course instructor or student services team
2. If unresolved, escalate to management in writing
3. We will acknowledge complaints within 5 business days
4. Formal investigation and response within 20 business days
5. External mediation available if internal resolution fails

17. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website and, where appropriate, communicated directly to students. Continued use of our services after changes indicates acceptance of the new Terms.

20. Contact Information

For questions about these Terms and Conditions, please contact us:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.