Privacy Policy

1. Introduction

DO BOP LIMITED (Company Registration Number: 15854005) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Educational background and work experience
• Course preferences and enrollment details
• Payment information (processed securely through third-party providers)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Website usage data and navigation patterns
• Cookies and similar tracking technologies
• Referral URLs and exit pages

3. How We Use Your Information

We use the information we collect for the following purposes:

• Course Delivery: To provide educational services and course materials
• Communication: To respond to inquiries and provide customer support
• Marketing: To send information about courses and services (with your consent)
• Administration: To process enrollments and manage student records
• Legal Compliance: To comply with legal obligations and protect our rights
• Website Improvement: To analyze usage and improve our services

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: Where you have given clear consent for specific processing activities
• Contract: To perform our contractual obligations in providing training services
• Legitimate Interests: For our legitimate business interests, provided they don't override your rights
• Legal Obligation: To comply with legal requirements

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business
• Educational Partners: Accreditation bodies and certification providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Student Records: Maintained for 7 years after course completion
• Marketing Data: Until you withdraw consent or request deletion
• Website Analytics: Typically retained for 2 years
• Financial Records: As required by UK law (typically 6 years)

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request transfer of your data in a structured format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. For more details, see our Cookies Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection requirements
• Secure backup and recovery procedures

10. International Transfers

Your personal data may be transferred to and processed in countries outside the UK/EU. When we do this, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Displaying a prominent notice on our website

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Complaints

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):